WARRANTY POLICY

 

Artifox LLC ("Artifox") warranty obligations for the Artifox product you have just purchased (the "Product") are limited to the terms set forth in this document. Artifox warrants the Product against defects in workmanship for a period of 6 months from the date of original purchase ("Warranty Period") when the Product is purchased through our online store or an authorized reseller. If a defect arises and a valid claim is received by Artifox within the Warranty Period, at its option, Artifox will make efforts to repair the Product or exchange the Product with a functionally equivalent new product. Artifox warrants repaired Products and replacement products provided hereunder against defects in workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the Warranty Period. If the Product is exchanged, the replacement product becomes your property and the Product becomes Artifox's property. When a refund is given, the Product becomes Artifox's property.

 

Exclusions and Limitations

This warranty extends only to the original purchasers who acquire new product from Artifox, its subsidiaries, or its authorized resellers. Any product, part, or component must have been used according to Artifox’s published instructions. If these requirements are met, warranty coverage will be extended. Any misuse, abuse, or modification to the original product voids the warranty. Artifox does not warrant the performance of the product when used in combination with other than original Artifox product. The warranty does not apply to any non-Artifox product, even if packaged or sold with the Product. This warranty applies only to the normal use of the Product, in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions).

 

Artifox does not warrant:

  • normal wear & tear

  • the matching color, grain, texture, etc. of natural materials

  • the colorfastness or the matching of colors of materials, including an exact match to cuttings, samples, or to swatch cards

  • damage, marking, or staining of veneer surfaces due to contact with rubber or similar compounds; damage from sharp objects or imprinting from writing instruments, or prolonged exposure to direct sunlight

  • products exposed to extreme environmental conditions or that have been subject to improper storage

 

No Other Warranties

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in lieu of all other warranties, remedies and conditions, whether oral or written, express or implied. Artifox specifically disclaims any and all implied warranties, including, without limitation, warranties of merchantability and fitness for a particular purpose. If Artifox cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period. No Artifox reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

 

Damages Limitation

To the maximum extent permitted by law, Artifox is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with an Artifox product.

 

Consumer Protection

For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above ("consumer laws"), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, Artifox's liability is limited, at its sole option, to replacement or repair of the product.


In the event of a manufacturing quality issue during the warranty period of purchasing an Artifox product please notify us by sending your purchase invoice, a detailed description of any issues with your Artifox product, and high-quality photos (taken in adequate lighting) immediately to info@theartifox.com.